If You Need To Cancel
Our cancellation policy is 14 days prior to trip departure. Failure to cancel 14 days prior to trip departure will result in a $250 cancellation fee that will be charged to the credit card on file. For a cancellation within 24 hours of the scheduled departure time or that is considered a no-show for the day, the credit card on file will be charged for the full amount of the trip that was reserved for that day. A no-show is any customer who does not make contact with the Captain by the agreed-upon departure time. Contact is only made if the customer actually receives a response back from the Captain via phone, email, or text.
If You Need To Reschedule
Our goal is to get you out on the water and show you the best that Mississippi has to offer. We pride ourselves in our flexibility in working with guests and their groups. If you need to reschedule, please contact us as soon as possible and we’ll figure out the best date/time that will work.
If There Is Bad Weather
The Captain has the sole discretion to cancel the trip due to bad weather, unforeseen boat problems, or any other just cause. If the aforementioned occurs, we will happily reschedule the trip or refund the deposit.